YOUR QUESTIONS, ANSWERED

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Explore our legal consultancy and EXIM FAQs, from assignment requirements and professional fees to product specifications and export orders.

EXIM FAQs

General Enquiries

Do you supply products for both domestic and international markets?

Yes. We cater to Indian buyers as well as international importers, wholesalers, distributors, retailers, corporate buyers, and private-label businesses.

Do you accept customized orders?

Yes. Customization can be offered depending on the product, including specifications, size, packaging, branding, printing, labelling and private-label requirements.

Can you supply private-label products?

Yes. Private-label solutions can be arranged for suitable products, subject to minimum order quantities, packaging specifications and regulatory requirements of the destination market.

What information should a buyer provide when requesting a quotation?

Ideally, the buyer should provide:

  • Product name
  • Required specification/grade
  • Quantity
  • Packaging requirement
  • Branding/private-label requirement
  • Delivery destination
  • Preferred shipment terms, if known
  • Required delivery schedule

Quality & Compliance

How do you ensure product quality?

We focus on supplier selection, agreed product specifications, quality checks, appropriate testing and documentation. Specific quality-control procedures depend on the product and buyer requirements.

Do you provide product samples?

Samples may be provided for suitable products before commercial orders, subject to product availability and applicable sample/shipping costs.

Can buyers specify their own quality parameters?

Yes. Buyers can provide their required specifications, tolerances, testing parameters and packaging standards for evaluation before quotation.

What export documents can be provided?

Depending on the product and destination, documentation may include commercial invoices, packing lists, shipping documents, certificates of origin, certificates of analysis, phytosanitary certificates and other applicable documents.

Is a Phytosanitary Certificate required for spices?

It depends on the product and destination country. Where required by the importing country, the appropriate phytosanitary documentation can be coordinated.

Do you support destination-country labelling requirements?

Yes. Product labelling can be prepared according to buyer specifications and applicable destination-country requirements.

Do you provide HACCP, ISO 22000 or BRCGS certification?

Where a buyer specifically requires such certification, the applicable supplier/facility and certification status should be confirmed for the particular product and shipment. These certifications should not be represented as available unless actually held by the relevant entity.

Packaging FAQs

What packaging options are available?

Packaging depends on the product and may include bulk, food-grade, retail-ready, customized and private-label packaging.

Can packaging be customized according to our market?

Yes. Packaging can be developed based on product requirements, buyer specifications, branding and destination-market requirements.

Can you arrange customized labels and artwork?

Yes. Buyers can provide their artwork and labelling requirements. Technical and regulatory suitability should be confirmed before production.

Can you provide mixed-product shipments?

Mixed shipments may be possible depending on product compatibility, quantities, packaging, container requirements and destination regulations.

MOQ, Pricing & Orders

What is the minimum order quantity (MOQ)?

MOQ varies by product, specification, packaging, customization and destination. The MOQ will be confirmed at the quotation stage.

How is the export price calculated?

Pricing may depend on:

  • Product specification
  • Quantity
  • Packaging
  • Customization
  • Testing/certification requirements
  • Freight
  • Destination
  • Applicable duties/taxes and other charges
  • Agreed Incoterms
Do prices remain fixed?

Agricultural commodities such as spices and cashews can experience price fluctuations. Therefore, quotations are generally subject to validity periods and availability.

What payment terms do you accept?

Payment terms can be discussed and agreed based on the buyer, order size, transaction history, risk considerations and mutually agreed commercial terms.

Shipping & Logistics

Which countries do you export to?

We can evaluate enquiries from international markets subject to product availability, destination-country regulations, logistics feasibility and applicable export/import requirements.

Which Incoterms can you offer?

Depending on the transaction, suitable Incoterms such as EXW, FOB, CFR or CIF may be discussed and agreed between the buyer and seller.

Do you arrange international shipping?

Shipping and logistics coordination can be arranged depending on the agreed commercial terms and destination.

How long does delivery take?

Lead time depends on product availability, customization, quantity, packaging, testing, documentation, production and shipping schedules. An estimated lead time will be provided with the quotation.

Can you arrange pre-shipment inspection?

Where required, third-party inspection can be considered subject to the buyer's requirements and mutually agreed arrangements.

Buyer Enquiry & Order Process

Can buyers request a sample before placing an order?

Yes. Sample requests can be evaluated depending on the product and buyer requirements.

Can you support first-time importers?

Yes. We can discuss product specifications, packaging, documentation and shipping requirements with buyers who are new to sourcing from India.

How can I request a quotation?

Please provide the product, specification, quantity, packaging requirement, destination country/port and any branding or certification requirements. Based on this information, we can evaluate the enquiry and prepare a commercial quotation.

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